Shipping Policy

1. Processing Time

Orders typically ship within 3–7 business days depending on order volume.

We do not ship on weekends or holidays.

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2. Shipping Conditions

Because items are liquidation:
    •    Packaging may not be original
    •    Items may be repacked for safe transport
    •    Heavy items may arrive in multiple boxes
    •    We reserve the right to choose the shipping carrier

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3. Delivery Times

U.S. standard delivery:
    •    3–7 business days
Oversized items:
    •    5–10 business days

Carrier delays may occur and are out of our control.

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4. Lost, Stolen, or Delayed Packages

Once the carrier marks the package Delivered, LONESTAR LIQUIDATION is not responsible for:
    •    Lost packages
    •    Stolen packages
    •    Misdelivered packages
    •    Delivery delays

We will assist you in filing a carrier claim, but we cannot replace or refund the order.

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5. Incorrect or Incomplete Address

The buyer is responsible for providing an accurate shipping address.
If a package is returned or undeliverable:
    •    No refund will be issued
    •    Buyer must pay additional shipping for reshipment

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6. Transit Damage

Liquidation items may already have wear or damage not caused by shipping.
We only review damage that is clearly caused during transit, not pre-existing liquidation condition.

Claims must be submitted within 48 hours of delivery with photos.

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BUYER RISK & RESPONSIBILITY AGREEMENT

By placing an order with LONESTAR LIQUIDATION, you acknowledge and agree that:
    •    You are purchasing liquidation merchandise
    •    You accept ALL risks associated with the purchase
    •    You understand items may not function as expected
    •    You will NOT attempt chargebacks or disputes
    •    You have read and fully accept the AS-IS nature of every item

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LIMITATION OF LIABILITY

To the fullest extent permitted by law, LONESTAR LIQUIDATION is not liable for:
    •    Any indirect, incidental, or consequential damages
    •    Loss of profits or income
    •    Injuries caused by product use or misuse
    •    Electrical hazards
    •    Damage to property
    •    Malfunctioning products
    •    Safety concerns or risks

Our total liability is limited strictly to the purchase price of the item.

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INDEMNIFICATION

Buyer agrees to indemnify, defend, and hold harmless LONESTAR LIQUIDATION, its owners, employees, agents, and affiliates from any claims, losses, damages, legal fees, or liabilities arising from:
    •    Purchase of products
    •    Use or misuse of products
    •    Resale of products
    •    Functionality or safety issues
    •    Any disputes related to the condition of liquidation items

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